99g77 Terms & Conditions
Please read these terms carefully before using our platform. By creating an account, you are considered to have agreed to all the rules and conditions below.
Table of Contents
- 1. General Provisions
- 2. Eligibility & Age Requirement
- 3. Account Registration
- 4. Deposits & Withdrawals
- 5. Bonuses & Promotions
- 6. Betting & Gaming Rules
- 7. Prohibited Activities
- 8. Account Suspension & Closure
- 9. Responsible Gaming
- 10. Intellectual Property
- 11. Privacy
- 12. Limitation of Liability
- 13. Changes to Terms
- 14. Contact
These terms and conditions form a legal agreement between the 99g77 platform and its users. Please read each clause carefully.
General Provisions
These terms and conditions ("Terms") apply to the use of the 99g77 platform ("Platform", "Website"). By accessing or using the Platform, you ("User", "you") are legally agreeing to these Terms. If you disagree with any part of these Terms, please refrain from using the Platform.
99g77 is a secure and reliable online betting and casino platform, operated specifically for players in Bangladesh. The platform operates using SSL encryption and follows a fair play policy.
These Terms are written in Bengali, and the Bengali version shall be considered final in the event of any dispute. 99g77 reserves the right to change these Terms at any time without prior notice. Updated Terms take effect upon publication on the website, and continued use of the Platform will be considered as your acceptance of those changes.
Eligibility & Age Requirement
To use the 99g77 platform, you must meet the following eligibility requirements:
- You must be at least 21 years old — this platform is for users aged 21 and above only.
- You must be located in a country or region where online betting activities are legal.
- You must have a valid and active mobile banking account.
- If you are affiliated with a professional sports organisation, placing bets on events of that sport is prohibited.
- You must be mentally competent and capable of making your own financial decisions.
Opening an account for minors (those under 21) is strictly prohibited. 99g77 reserves the right to verify the age of any account, and if verification fails, the account will be suspended immediately.
Important: Opening or operating an account on behalf of a minor is a serious violation, and in such cases all balances will be forfeited.
Account Registration
Each user may open only one account. If the same person creates multiple accounts, both accounts will be cancelled and no balance will be refunded.
During registration, you must provide accurate and complete information, including:
- Your full name (as per your national identity card)
- An active mobile number
- Valid mobile banking account details
- Date of birth (for age verification)
Providing false or incomplete information will result in account suspension and forfeiture of all bonuses. If any of your details change after account creation, you must notify the support team immediately.
It is your responsibility to keep your account password confidential. Sharing your password with any third party is prohibited. If you suspect unauthorised access to your account, notify the 99g77 support team immediately.
Deposits & Withdrawals
99g77 currently supports deposits and withdrawals through the most popular mobile financial services in Bangladesh.
Accepted Methods
Deposits and withdrawals can be made via bKash, Nagad, and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank.
Minimum Limits
Minimum deposit for each method: ৳200. Minimum withdrawal: ৳1,000.
Processing Time
Withdrawal requests are generally processed within 5–30 minutes.
To request a withdrawal, you must use the mobile banking number registered to your account. Withdrawals to a different number will not be processed. 99g77 may request identity verification documents before processing a withdrawal.
If suspicious transactions or a suspected breach of anti-money laundering policy is detected, 99g77 reserves the right to hold any withdrawal request. Withdrawals will not be processed unless the deposited amount has been placed as a bet at least once.
Bonuses & Promotions
99g77 offers a welcome bonus for new users. Please read the following rules carefully before claiming any bonus:
Welcome Bonus: 200% bonus on the first deposit, up to ৳15,000. Example: deposit ৳1,000 and receive a ৳2,000 bonus, total balance ৳3,000; or deposit ৳16,000 and receive a ৳15,000 bonus (maximum cap), total balance ৳31,000.
Wagering Requirement
Before withdrawing bonus funds, a 20x wagering requirement must be met, calculated on the bonus amount only. For example: ৳2,000 bonus × 20 = ৳40,000 in bets must be completed.
Additional bonus terms:
- Each bonus offer can be used only once, and only one bonus applies per person, household, or mobile number.
- Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been met.
- Some games may contribute less towards bonus wagering; contact the support team for specific details.
- If the wagering requirement is not met within 30 days of receiving the bonus, the bonus will be cancelled.
- 99g77 reserves the right to modify or withdraw any bonus offer at any time.
The VIP programme has three tiers: Bronze, Silver, and Gold. The Bronze tier offers up to 0.3% weekly cashback, Silver up to 0.7%, and Gold up to 1.0% weekly cashback. Higher tiers can be reached through regular and active play.
Betting & Gaming Rules
The following rules must be followed when betting and gaming on the 99g77 platform:
- Once a bet is placed, it cannot be changed or cancelled, however the platform's specific cash-out feature may be used where applicable.
- If a bet's outcome is affected by a technical error, 99g77 reserves the right to void or recalculate that round.
- In sports betting, if an event is postponed or cancelled, the bet will be settled according to 99g77's established rules.
- Coordinated betting (syndicate betting) from multiple accounts on the same event is strictly prohibited.
- Exploiting software bugs or glitches is prohibited — in such cases the account will be closed and any winnings will be forfeited.
Live casino games are available from several providers including Evolution Gaming and Ezugi. Game rules can be found within each game's interface. 99g77's decision shall be final in all disputes.
Prohibited Activities
The following activities are strictly prohibited on the 99g77 platform:
Fraudulent Activities
Using a fake identity, providing false information, or attempting to obtain bonuses through fraudulent means.
Money Laundering
Using the platform to launder illegal funds is strictly prohibited and punishable by law.
Automated Software
Using bots, scripts, or any automated tools for betting or gaming is prohibited.
Multiple Accounts
Creating multiple accounts for the same person is prohibited — if detected, all accounts will be closed.
If any of the above violations are detected, 99g77 reserves the right to immediately close the account, forfeit all balances, and provide information to legal authorities if necessary.
Account Suspension & Closure
99g77 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:
- If any clause of these Terms is violated.
- If false or misleading information was provided during registration.
- If the account has had no activity for an extended period (prolonged inactivity).
- If age verification fails or verification documents are not provided.
- If suspicious financial activity is observed.
Users may also request voluntary closure of their account at any time. Contact the support team for this. All valid balances will be given the opportunity to be withdrawn before account closure, however any bonuses with unmet wagering requirements will be forfeited.
Responsible Gaming
99g77 always places responsible gaming as its top priority. We believe that betting and casino games are a form of entertainment, not a source of addiction.
If you feel that your gambling habits are getting out of control, please use the tools available on our responsible gaming page, such as:
- Setting deposit limits
- Self-exclusion (voluntarily suspending your account)
- Cooling-off period (taking a break)
- Viewing reports of gaming activity
For detailed information on responsible gaming, visit our Responsible Gaming page. Gambling addiction is harmful to your health — please let someone you trust know if you need help.
Intellectual Property
All content on the 99g77 platform — including logos, graphics, software, text, designs, game content, and other materials — is reserved as the intellectual property of 99g77 or its licensors.
Users may use the platform's content for personal and non-commercial purposes. However, the following activities are strictly prohibited:
- Republishing, distributing, or selling any content from the platform.
- Reverse engineering or attempting to copy the website's source code.
- Unauthorised use of 99g77's logo or brand identity.
Privacy
Protecting your personal information is one of 99g77's priorities. Details on how we collect, store, and use your information can be found on our Privacy Policy page.
In summary, 99g77:
- Does not sell your information to third parties.
- Uses SSL encryption to keep your personal and financial information secure.
- Uses information solely for service improvement and security purposes.
- May share information with authorities where legally required.
Limitation of Liability
99g77 is not responsible for the following:
- Any loss caused by internet disconnection or technical issues.
- Unauthorised access to an account due to the user's own negligence.
- Delays or issues relating to third-party payment processors (bKash, Nagad, Rocket).
- Technical errors in the software of game providers.
- Force majeure (natural disasters, government intervention, or other unforeseen circumstances).
99g77's maximum liability shall in no case exceed the amount deposited by the user in that specific transaction. 99g77 always strives to improve service quality, but uninterrupted service cannot be guaranteed.
Changes to Terms and Conditions
99g77 reserves the right to partially or fully modify these terms and conditions at any time. If changes are made, they will be published on the website and the "Last Updated" date at the top of this page will be updated accordingly.
Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions. If you do not agree with the new terms and conditions, you may request account closure at any time.
In the case of significant changes, 99g77 will endeavor to notify users via their registered contact details, however this is not an obligation of 99g77.
Contact
If you have any questions or complaints regarding these terms and conditions, please contact our support team:
Live Chat
Support is available in Bengali and English via live chat 24/7. Log in to the platform to start a chat.
Email Support
Email contact address: [email protected] — support is available in both Bengali and English.